Privacy Policy

(Effective from: 8th October 2025)

1. Who We Are

NeuroNest (operated by Mairi Kerr) provides online courses, digital resources, and coaching designed to support autistic and ADHD adults and students.

Registered business name: NeuroNest

Website: [insert your URL]

Contact email: [insert contact email]

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect and store:Personal details – name, email address, and contact information when you sign up, purchase a course, or join a mailing list.Account information – login details for course platforms.Payment data – processed securely via third-party providers (e.g. PayPal, Stripe, Wix Payments). We do not store card details.Usage data – analytics on site visits, pages viewed, downloads, and engagement, collected via cookies or analytics tools.Support communications – messages, feedback forms, or enquiries you send to us.

3. How We Use Your Data

We use your data to:Provide access to courses, downloads, and resources.Process orders and payments.Send updates, newsletters, and course information (you can unsubscribe at any time).Improve our services, accessibility, and user experience.Meet legal, tax, and accounting obligations.We will never sell or rent your personal data.

4. Lawful Basis for Processing

We process data under the following lawful bases:

Contract: to deliver purchased products or services.
Consent: for marketing emails or newsletters.
Legal obligation: to maintain business records or respond to legal requests.
Legitimate interests: to improve our content and services.

5. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes above. Course registration data is usually retained for 7 years (to meet legal record-keeping requirements).

6. Your Rights

Under UK GDPR you have the right to:

Access, correct, or delete your data.
Withdraw consent at any time.
Request a copy of your data .
Complain to the Information Commissioner’s Office (ICO) if you believe your rights are violated.
Contact: [insert contact email] to exercise your rights.

7. Cookies & Analytics

Our website uses cookies for functionality and analytics. You can manage cookie preferences in your browser. For detailed cookie information, see our Cookie Policy (or insert here).

8. Third-Party Services

We may share limited data with trusted third-party platforms used to run the business:

Wix / Payhip / Thinkific (for hosting courses).
PayPal / Stripe / Wix Payments (for transactions).
Google Analytics / Meta Insights (for analytics).

Each has its own privacy policy and complies with UK GDPR.

9. Security

We use secure servers, SSL encryption, and password protection to safeguard data. Access is restricted to authorised personnel only.

10. Contact Us

If you have questions about this policy or your data:📧 [insert contact email]📍 [insert business location or “United Kingdom”]